Learn how the past two years have emphasized tech progression, with spotlights on CX, online shopping, purpose-driven employment, and buyer-centric sales models.
Health and wellness incentives are mutually beneficial — giving members funds for self-care to encourage healthy living, which improves long-term outcomes that ultimately save health plans money.
Loyalty programs are big business. Whether it’s airline miles, store reward points, or a paid membership, consumers consider them differentiators. With more and more customers relying on e-commerce, we expect 2021 to see a continued focus on digital experiences and rewards.
In a competitive job market, employees are paying attention to the little things that can help improve their day-to-day experience. While many employees have a recognition program at work, 42% do not or aren’t sure if their company has one.
Having a customized loyalty program tailored to meet your members’ needs can increase bank membership and drive engagement. Learn five benefits for creating your own member loyalty program.
With continued reliance on technology for remote work and communication, your company’s online footprint is front and center. Make the most of your impact—in an increasingly digital world—with our 2021 Digital Trends Report.